Shipping policy
We currently ship Australia-wide.
Order Processing
Orders are typically processed and dispatched within 1–3 business days, Monday to Friday, excluding public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available. Please check your junk or spam folder if you cannot find the email.
Shipping Rates – Australia
Standard Shipping: AU$9.95
Estimated delivery: 2-5 business days
Express Shipping: AU$14.95
Estimated delivery: 1–3 business days
Free Standard Shipping: Available on Australian orders of AU$79 or more.
Delivery times are estimates and may vary depending on your location, the delivery provider, public holidays and other circumstances outside our control.
Delivery Address
Please ensure your shipping address is correct before placing your order. If you notice an error, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.
Questions About Your Order
If you have any questions about shipping or your order, please contact us at wwkong@hotmail.com.